PANTHERA RESERVATION & CANCELLATION POLICY

The reservation deposit paid at checkout is applied toward the final approved service price. Reservation deposit amounts vary by service and selected vehicle or package.

Appointments are confirmed after Panthera Detailing Cars verifies the reservation payment and booking information.

Customers may reschedule one time by providing at least 24 hours' notice before the scheduled appointment.

Same-day cancellations, cancellations made with less than 24 hours' notice, and no-shows will result in forfeiture of the reservation deposit. A new reservation deposit may be required to schedule another appointment.

If Panthera Detailing Cars cancels an appointment, the customer may choose either a full refund of the reservation deposit or transfer of the deposit to a new appointment date.

Customers arriving more than 15 minutes late may need to reschedule depending on availability.

Starting prices assume a vehicle in standard condition. Final pricing may vary when vehicle condition, additional labor, specialty treatment, or services outside the selected package are required.

No additional work or charges will be performed without customer approval.

Mobile Service Reservations

Customers selecting Panthera Mobile Service must provide an accurate New Jersey service address, city, ZIP Code, contact phone number, and the site confirmations required by the Panthera Mobile Service Policy.

Mobile Service is available only at eligible locations. Selection of Mobile Service does not guarantee that every address or property can be serviced. Panthera may review the submitted location before or at the appointment.

If weather, safety conditions, property restrictions, insufficient workspace, inadequate water or electrical access, van-access limitations, or other site conditions prevent the service from being completed safely or to Panthera standards, Panthera may offer a Panthera Studio appointment, another eligible location, or rescheduling.

Applicable Mobile Service fees are based on Panthera's current service-area rules and are included in the final approved service price. No additional work or charge will be performed without customer approval.

Mobile Service reservations remain subject to all other terms in this Reservation & Cancellation Policy and the Panthera Mobile Service Policy.